How To Order
How to Order
We make ordering custom team gear easy, fast, and fun. Our team will assist you from start to finish, which means you can get back to what you love most—the joy of sport.
As athletes ourselves, we understand that quality and design effect how an athlete feels and performs. We’re dedicated to creating designs that inspire and products that withstand the challenges of any water sport.
2. Customize your gear.
If your team has a logo and/or design files, send them to one of our our Team Sales Reps in the form of an .ai, .eps, or .pdf file. If your team doesn’t have pre-made design files or logos, that’s great, it means we get to do what we love most: design one-of-a-kind custom gear for your team. We’ll work with you to ensure the final design will represent your team and inspire your athletes.
3. Request a size kit.
We ship FREE size kits upon request. It’s important that every athlete on your team feels great wearing their custom team gear. Each kit includes a return shipping label, making it easy to send back when you’re done.
4. Place team order.
There are two easy options for placing an order. We can create an online Team Shop for you, which will include all your team’s custom gear selections so each athlete can order exactly what they want. The payment process is fast and easy with Team Shop—athletes and parents can pay directly through our website. As the admin, you’ll have direct access to the account so you can monitor orders as they are placed. As soon as your Team Shop is closed, we’ll begin production. Or, if you’d prefer to order without a Team Shop, simply email a purchase order, including sizes and quantities, to your Team Sales Rep. We’ll begin production once we receive the order.
5. Sit back and relax.
Production! We want your athletes to have their gear as quickly as possible. Most of our items have a guaranteed production time of three weeks or less. If we guarantee three weeks and it takes longer, your team will receive a discount or team credit.
Delivery day is always an exciting day for any team. Your team is proud, well-trained, pumped up, and now ready to perform their very best. Completed orders will be shipped in bulk to the team admin at the address you select. We ship using ground shipping, unless otherwise requested.